Sunnova Customer Support – What to Do If Sunnova Goes Out of Business

Did Sunnova Install Your Solar System? Here’s What You Need to Know

If you had your solar system installed by Sunnova and are now struggling to get support, you’re not alone. With reports that Sunnova may be facing financial trouble, many homeowners could soon find themselves without a solar service provider—leaving them with no way to get repairs, no access to monitoring, and no warranty support.

If you’re a Sunnova customer and have heard rumors about financial trouble or bankruptcy, you may be wondering:

• Who will service my solar system if Sunnova goes out of business?
• What happens to my Sunnova warranty?
• Who can fix my solar panels or inverter if they stop working?
• What do I do if my Sunnova monitoring stops working?

You’re not alone! Sunnova was one of the largest installers in the country, with more than 100,000 installations across the country. Many of their customers are now searching for Sunnova customer service, Sunnova support, system monitoring portal login, solar repair services and more — only to find the Sunnova customer support and warranty services they signed up for may no longer be available.

At Total Solar Maintenance (TSM), we specialize in helping homeowners with stranded systems get their solar systems back online and running properly.

How We Can Help Sunnova Customers

If Sunnova goes bankrupt, homeowners may be left with no way to get their system serviced. But we have solutions!

• If your Sunnova solar system is working but you lost monitoring access:
  We can install a third-party meter so you can track your energy production again.
• If your Sunnova system has stopped working or isn’t producing power:
  We can diagnose the issue and upgrade your system with new, high-quality components to get it back online.
• If you need inverter replacements, panel repairs, or system maintenance:
  We provide expert solar repairs and servicing to keep your system running efficiently.

Common Sunnova Solar Issues We Fix

✅ Lost access to Sunnova monitoring – If your mysunnova.com login stops working, we can restore production tracking so you can monitor your solar energy production.

✅ Troubleshooting and repairs – We’ll get to the bottom of whatever solar system issue you’re facing and get your system back online – fast!

✅ Inverter Replacement & Upgrades – If your system includes a failing inverter, we can replace it with new, high-quality components from Enphase to keep your system running long-term.

✅ Solar panels not producing power – We diagnose system failures and get your system back online.

✅ Fast, Reliable Solar Support – Don’t wait for a solution—get expert help now and ensure your solar investment keeps working for years to come.

What Should You Do If Sunnova Goes Bankrupt?

If Sunnova files for bankruptcy, don’t wait until your solar system stops working to find a solution. Contact us today to discuss how we can help you keep your system running.

Call Us: (424) 786-5071
Email Us: support@totalsolarmaintenance.com

Even if Sunnova disappears, you don’t have to be left without support. We’re here to help—get in touch now!

Your Legal Options

If you feel Sunnova isn’t living up to the guarantees and warranties you were promised when your system was installed, you might also want to speak with a lawyer. You can also reach out to your elected representatives, your state’s attorney general, or consumer protection bureau.

FAQs for Sunnova Customers

What happens to my Sunnova solar system if the company goes out of business?
If Sunnova shuts down, you may lose access to support, monitoring, and warranty services. But your system can still be maintained and repaired by a qualified solar service provider like TSM.

In the event of a Sunnova bankruptcy, will the guarantees that were promised to me during the install be honored?
Unfortunately, if a bankruptcy were to happen, there is no guarantee that the promises that were made to you when the system was installed will be honored. Bankruptcy courts will decide where any assets

Will my Sunnova monitoring still work?
Sunnova’s monitoring platform, mysunnova.com, could go offline and you may lose access to solar production tracking. If that happens, we can install a new third-party meter so you can monitor your system again.

Who will repair my Sunnova solar system?
We provide full-service solar repairs, inverter replacements, and system upgrades to keep your system running, even if Sunnova isn’t around.

Is my Sunnova warranty still valid?
Manufacturer warranties on individual components may still apply, but labor and servicing won’t be covered. We can help navigate warranty claims and provide the necessary repairs.

How can I get my Sunnova system serviced?
Simple—contact us today and we’ll assess your situation to get your system back on track.